We want to hear from you! Your feedback helps us to continuously upgrade the programs
and services that we provide, and improve our customer support and satisfaction. From
this page, you can:
Providing A Compliment
The most direct way to provide recognition for the efforts of an ABSA employee is
to contact his or her manager or supervisor. See the Contact
ABSA page to find the right person. You can give comments by telephone, letter,
fax, or e-mail.
If you can't identify the appropriate person within ABSA, feel free to direct your
compliment to our webmaster at firstname.lastname@example.org.
We will make sure the individual involved gets the praise that's due.
Resolving A Complaint
At ABSA, we believe in working with our stakeholders to implement pressure equipment
safety programs. Occasionally, differences of opinion will occur with respect to ABSAs
You can expect us to address your concerns in a timely, fair, and courteous manner.
We want to resolve your issue and retain your confidence. Contact us in the manner
that's most convenient for you by telephone, letter, fax, or e-mail.
In our experience, disputes are best resolved following this approach:
Step 4: Contact the Safety Codes Council for Appeals
Sections 49-57 of the Safety
Codes Act explain the process regarding
orders, reviews, and appeals.
You may contact the Safety Codes Council for a notice of appeal to the Administrator
of Accreditation and Coordinator of Appeals of the Safety
Telephone: (780) 413-0099 for Edmonton area
Toll Free within Alberta 1-888-413-0099
Fax: (780) 424-5134 for Edmonton area
Fax Toll Free within Alberta 1-888-424-5134
Note: ABSA is responsible to the Government to administer Alberta's pressure equipment
program under the Safety Codes Act. The Government contact is:
Technical Advisor, Boilers and Pressure Vessels, at Safety Services, Alberta Municipal
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Updated Jan 30, 2014